In April 2023, Queensland’s Managing the Risk of Psychosocial Hazards at Work Code of Practice (the Code) came into effect. While it doesn’t introduce new obligations for employers, it clarifies how to protect both the physical and psychological health of workers, as required by the Work Health & Safety Act 2011. The Code aims to bridge the gap by providing clear guidance on managing psychosocial hazards and risks.

Key Requirements for Managing Psychosocial Risk:

In a nutshell, the Code focusses on employer obligations in three key areas:

1. Consultation, Cooperation, and Coordination:

Effective workforce consultation and communication are essential for managing psychosocial risk. The Code emphasizes involving employees in identifying and resolving workplace hazards. Open dialogue and feedback help organisations understand employee concerns and develop targeted interventions. Cooperation with other duty holders and the supply chain is also included, acknowledging that external factors can contribute to psychosocial hazards.

2. Risk Management Framework:

Implementing a robust risk management framework is vital for addressing psychosocial risk. This involves:

• Identifying psychosocial hazards
• Assessing their potential impact
• Implementing control measures (e.g., changes to work processes, policies, programs, training)
• Reviewing and evaluating these measures

A systematic approach helps employers proactively safeguard the mental health of their workforce. By focusing on specific issues rather than making assumptions, employers can implement effective strategies that genuinely improve workplace mental health.

3. Responding to Psychosocial Hazards:

When incidents occur, such as bullying accusations or notifications of psychosocial hazards, employers must respond promptly and effectively. The Code outlines the importance of:

• ensuring safety
• maintaining confidentiality
• providing appropriate support; and
• communicating clearly throughout the response process.

Conclusion:

The Managing the Risk of Psychosocial Hazards at Work Code of Practice 2022 provides a comprehensive guide for employers and employees in Queensland. By addressing psychosocial risk through structured risk management, consultation, and response strategies, organisations can create safer, healthier, and more productive work environments. Embracing these principles not only ensures legal compliance but also enhances employee mental health well-being and improves business outcomes. Find out more about how we can help your organisation manage psychosocial risks.

Ready to more effectively manage psychosocial risks in your organisation? We are specialists in mentally healthy workplaces and psychosocial risk management. Get in touch to start the conversation.