Leadership Training
Practical Skills for People-Focussed Leaders
The truth is most people don’t get promoted because they’re great at managing people. They get promoted because they were good at ‘doing the doing’ – whatever the doing may be. And then suddenly, they’re expected to navigate performance issues, mental health conversations, and team dynamics like a pro.
That’s where we come in.
At Head Strong Workplaces, we deliver leadership training that’s practical, evidence-based, and actually useful. No fluff. No jargon. Just real tools for real humans. Through our leadership development Brisbane programs, we help leaders build the confidence and capability to support their teams more effectively.
So check out our Leadership Training options below. Or do you have a specific challenge, a quirky team dynamic, or need support with psychosocial risk management? We love that stuff. Let us know and we’ll build something that fits like a really fitted thing.
Take me to your leader (someone had to say it).
Let’s talk!
Everyday Psychosocial Risk Management
COURSE OVERVIEW
This one-day workshop is designed specifically for Team Leaders and Managers who want to build confidence in identifying, assessing, and responding to psychosocial risks in the workplace. Through practical examples, real-world scenarios, and guided conversations, participants will walk away with tools they can use immediately to support their teams with compassion and clarity, and make sure they are complying with WHS law in Australia.
LEARNING OUTCOMES
Course participants learn about:
- Understanding psychosocial risk
- Spotting hazards in everyday conversations
- Assessing the risk of harm (without having to be a psychologist)
- Practical control measures
- Responding to psychosocial incidents and events in a trauma-informed way
DELIVERY
This is a full-day workshop delivered face-to-face in your workplace for up to 20 participants per group. It can also be split into two half-day sessions delivered in different weeks for greater flexibility.
Psychosocial Risk Assessment: a How-To Guide for Team Leaders
COURSE OVERVIEW
This practical, one-day workshop is designed to empower team leaders with the confidence and tools to identify and assess psychosocial hazards in their teams – without overcomplicating the process. Grounded in requirements outlined in Australia’s WHS Codes and Regulations and supported by real-world tools, this session outlines simple, effective strategies for having meaningful conversations, exploring control measures, and documenting risks in a way that’s clear, compliant, and team-friendly. Participants will leave the workshop with a clear plan for conducting, and documenting, a psychosocial risk assessment process in their team.
LEARNING OUTCOMES
Course participants learn to:
- Understand what psychosocial hazards are and why they matter in the workplace
- Recognize common psychosocial risks using practical tools like one-on-one conversations, team discussions, and simple surveys.
- Consider the Job-Demands & Resources model and apply the concept of “reasonably practicable” when deciding on control measures
- Document identified risks and actions using a risk register aligned with Work Health & Safety requirements.
DELIVERY
This is a full-day workshop delivered face-to-face in your workplace for up to 20 participants per group.
Using the JD-R model to mitigate psychosocial risk
COURSE OVERVIEW
This interactive 2-hour workshop introduces participants to the Job Demands and Resources (JD-R) model as a framework for understanding and managing psychosocial hazards in the workplace. The session will explore how job demands can contribute to stress and burnout, and how job resources – like Clarity, Recognition, Autonomy and Fairness – can buffer these effects and promote wellbeing. Participants will learn how to use the JD-R model to inform practical control measures that enhance job resources. The workshop will also introduce practical strategies for managing job demands.
LEARNING OUTCOMES
Course participants learn to:
By the end of this workshop, participants will be able to:
- Explain the core principles of the Job Demands and Resources (JD-R) model and how it relates to psychosocial hazards.
- Understand how the CRAFT model (Clarity, Recognition, Autonomy, Fairness, Tribe) supports wellbeing through key job resources.
- Apply the JD-R framework to assess and respond to inform control measures that reduce demands and strengthen resources.
- Use practical strategies to foster Clarity, Recognition, Autonomy, Fairness, and Tribe in teams.
DELIVERY
This is a 2-hour workshop delivered either online or face-to-face in your workplace.
Responding to Psychosocial Incidents & Events
COURSE OVERVIEW
This practical and evidence-informed half-day workshop equips leaders, HR Managers, and WHS specialists with the tools to respond with compassion, clarity, and confidence. Participants will learn how to recognise psychosocial incidents, understand their potential impacts, and respond in a way that is trauma-informed, legally sound, and genuinely supportive of people’s wellbeing.
LEARNING OUTCOMES
Course participants learn to:
- Identify and define psychosocial incidents and their potential impacts
- Apply trauma-informed principles to real-world workplace scenarios
- Respond to affected individuals with empathy, clarity, and professionalism
- Understand the importance of early intervention and psychological health safety
- Navigate their responsibilities under WHS and employment legislation
DELIVERY
This is a half-day workshop that can be delivered face-to-face in your workplace, or online, for up to 20 participants per group.
The Neuroscience of Engagement for Leaders
COURSE OVERVIEW
Our foundation leadership training course explores the brain science behind employee engagement and how this can be applied to build strong work teams and a positive workplace culture. As with all our training programs, it is highly interactive and focuses on practical strategies.
LEARNING OUTCOMES
Course participants learn about:
- The principles of neuroscience relevant to employee engagement and psychological health and safety
- The impact of line managers on employee engagement
- Developing a plan to increase engagement and psychological health and safety in the workplace.
DELIVERY
This is a full-day workshop delivered face-to-face in your workplace for up to 20 participants per group. It can also be split into two half-day sessions delivered in different weeks for greater flexibility.
Emotional Intelligence for Leaders
COURSE OVERVIEW
Emotional intelligence (EI) is no longer a “nice to have”—it’s a core leadership capability. This engaging and practical workshop is designed for leaders who want to strengthen their ability to navigate complex interpersonal dynamics, foster supportive and psychologically safe and healthy teams, and lead with empathy and impact.
LEARNING OUTCOMES
Course participants learn about:
- The case for emotional intelligence and why it matters in the workplace
- The Cascade Model of emotional intelligence
- Perceiving, understanding and managing emotions.
- Applying EI skills in your workplace.
DELIVERY
This full-day workshop is delivered face-to-face in your workplace for up to 20 participants per group. It can also be split into two half-day sessions delivered in different weeks for greater flexibility.
Reasonable Management Action
COURSE OVERVIEW
An in-depth look at the principle of ‘reasonable management action’ using recent case rulings to practically demonstrate how this applies to people management. This workshop will give participants increased understanding of this important legal principle, and more confidence in taking ‘reasonable management action’ in the workplace.
LEARNING OUTCOMES
Participants will learn:
- How reasonable management action undertaken reasonably is defined
- Case law examples
- Practical strategies to apply in the workplace
DELIVERY
This is a half-day workshop which can be delivered either face-to-face in your workplace OR virtually via an instructor-led Zoom session.
Workplace Conversations for Leaders
COURSE OVERVIEW
This workshop focuses on building the skills and confident to have the conversations that matter in the workplace. This includes ‘connection’ conversations to build trust, and also ‘challenging’ conversations to provide feedback about performance or explore issues of concern.
LEARNING OUTCOMES
Participants will learn:
- Strategies for connection conversations
- Strategies for challenging conversations
- Informal and formal workplace conversations
- The ‘concerning behaviours’ conversation.
DELIVERY
This is a half-day workshop which can be delivered either face-to-face in your workplace OR virtually via an instructor-led Zoom session.
Workplace Mental Health for Managers
COURSE OVERVIEW
An overview of stress and mental health in the workplace including strategies for promoting a mentally healthy workplace, Mental Health First Aid training, and supporting staff who are experiencing stress or mental ill health.
LEARNING OUTCOMES
Participants will learn:
- Legal requirements for supporting individuals experiencing mental ill health in the workplace
- Approaching the conversation
- Strategies for support
DELIVERY
This is a half-day workshop which can be delivered either face-to-face in your workplace OR virtually via an instructor-led Zoom session.
Managing Workplace Conflict
COURSE OVERVIEW
Although conflict isn’t always a bad thing, if it’s not managed appropriately it can cause significant stress to the parties involved, the rest of the team AND the supervisor/team leader trying to manage it. This workshop provides practical strategies for managing issues of conflict in the workplace.
LEARNING OUTCOMES
Participants will learn:
- Causes and consequences of workplace conflict
- Strategies for addressing conflict including conflict coaching, facilitated discussions and mediation
- Case law examples
DELIVERY
This is a half-day workshop which can be delivered either face-to-face in your workplace OR virtually via an instructor-led Zoom session.
Managing Underperformance
COURSE OVERVIEW
Managing underperformance can be a source of stress for all parties involved, but it’s an important part of any manager’s role. Handled well, it can be a positive process. This workshop explains relevant employment law requirements and provides practical strategies for managing underperformance that can be applied in any workplace.
LEARNING OUTCOMES
Participants will learn:
- The difference between underperformance, misconduct and serious misconduct
- Unfair dismissal provisions with case law examples
- Performance improvement processes
DELIVERY
This is a half-day workshop which can be delivered either face-to-face in your workplace OR virtually via an instructor-led Zoom session.
Is workplace mental health doing your head in?